Terms & Conditions

1. Definitions

• "Agreement" — these Terms & Conditions and any documents incorporated by reference
• "Bondwell" / "We" / "Us" / "Our" — Bondwell, a family information and education service based at 210 Thanon Phuket, Talat Yai, Phuket 83000, Thailand
• "User" / "You" / "Your" — any person who accesses our website or purchases a resource
• "Resources" — the educational planning materials, templates, guides and facilitated workshops we provide
• "Website" — the website located at bondwelle.world
• "Content" — all text, templates, documents, and workshop materials created and owned by Bondwell

2. Acceptance of Terms

By accessing our website or purchasing a resource, you confirm that you have read, understood and agree to be bound by this Agreement. If you do not agree, please do not use our website or purchase our resources.

You must be at least 18 years of age to purchase resources from Bondwell. By completing a purchase, you confirm that you meet this requirement and have the legal capacity to enter into this Agreement.

3. Description of Resources

Bondwell provides three categories of educational resources:

• Co-Parenting Logistics Toolkit (฿3,500) — a set of editable planning templates for two-household family coordination
• Family Meeting Planning Pack (฿8,400) — agenda templates, role cards and discussion frameworks for household meetings
• Family Communication Workshop (฿12,250 per person) — a facilitated group session on listening, turn-taking and communication skills

All resources are educational and informational in nature only. Nothing Bondwell provides constitutes professional advice of any regulated kind, including but not limited to psychological, therapeutic or legal advice. Resources are available in English, with selected Thai-language materials available on request.

4. User Responsibilities

When using our website or resources, you agree to:

• Provide accurate and truthful information when making an enquiry or purchase
• Use resources for personal, non-commercial family planning purposes only
• Not copy, reproduce, distribute or resell any Bondwell materials without written permission
• Not use our website or communications for any purpose that is unlawful, harmful or abusive
• Not attempt to reverse engineer or extract proprietary templates for commercial purposes

5. Intellectual Property

All Bondwell materials — including templates, guides, agendas, role cards and workshop content — are the intellectual property of Bondwell. Purchasing a resource gives you a limited, non-exclusive, non-transferable licence to use the materials for personal family coordination purposes.

You may not resell, sub-licence, share publicly, or use Bondwell materials commercially. Modifications for your own household use are permitted. Bondwell retains all underlying rights to the source materials.

6. Payment Terms

All prices are quoted in Thai Baht (฿) and are inclusive of applicable taxes. Payment is due in full before resource delivery or workshop attendance is confirmed. We accept bank transfer and standard online payment methods as communicated at the time of purchase.

Refund Policy

• Digital resources (Toolkit, Planning Pack) — due to their immediate digital nature, refunds are not available once materials have been delivered. If materials have not yet been delivered, cancellation and full refund are available within 48 hours of purchase.
• Workshop (Communication Workshop) — cancellations made more than 72 hours before the scheduled session will receive a full refund. Cancellations within 72 hours may receive a credit toward a future session.

7. Workshop Terms

• Workshop places are confirmed on receipt of full payment
• Bondwell reserves the right to reschedule sessions with a minimum of five days' notice
• Participants must attend sessions for their own personal educational purposes only
• Workshop facilitators do not provide individual advice on participants' personal family situations
• Participants may be asked to leave a session if their conduct affects the learning environment of other attendees

8. Disclaimers

Bondwell resources are provided on an educational "as is" basis. We do not make representations or claims about outcomes that may result from using our materials. Family situations differ, and no template or workshop session can address every individual circumstance.

We are not a regulated professional service. Nothing in our materials or workshops constitutes professional advice in any regulated field. You should seek professional advice from appropriately qualified practitioners for matters requiring professional guidance.

9. Limitation of Liability

To the maximum extent permitted under Thai law, Bondwell's total liability to you for any claim arising from your use of our resources shall not exceed the amount you paid for the relevant resource.

We shall not be liable for indirect, incidental, consequential, or punitive damages. We are not liable for events beyond our reasonable control, including natural disasters, government actions, or communications failures.

10. Indemnification

You agree to indemnify and hold harmless Bondwell and its team members from any claims, damages or costs arising from your misuse of our resources, your breach of this Agreement, or your violation of any applicable law.

11. Termination

Either party may terminate this Agreement at any time. For digital resources, your licence to use the materials ends if you are found to be in breach of these terms. Sections 5, 8, 9, 10 and 13 survive termination of this Agreement.

12. Governing Law and Dispute Resolution

This Agreement is governed by the laws of the Kingdom of Thailand. Any dispute arising from this Agreement will first be subject to good-faith discussion between the parties. If unresolved within 30 days, disputes shall be referred to the courts of Phuket Province, Thailand.

13. General Provisions

• Entire Agreement — this Agreement constitutes the full understanding between you and Bondwell regarding the subject matter
• Severability — if any provision is found unenforceable, the remaining provisions continue in force
• Waiver — failure to enforce any right does not constitute a waiver of that right
• Assignment — you may not assign your rights under this Agreement without written consent from Bondwell
• Notices — all legal notices should be sent to [email protected]

14. Changes to These Terms

We may update these terms from time to time. Changes will be posted on this page with an updated effective date. Continued use of the website or resources after changes are posted constitutes acceptance of the revised terms.